Monday, 13 January 2014

Mason's Travel News

Masons Travel & Sainte Anne Resort participate in Crisis Communication Seminar

Sainte Anne Resort & Spa  - On Monday 13th January, several members from the Masons Travel management team, Denis Private Island and Sainte Anne Resort staff members gathered to attend a Seminar on An Introduction to Crisis Communication. 

This Seminar was conducted by Mr Marc Meister, CEO of Sergat Communications, a leading PR & Communications Agency within the Tourism and Aviation Industry. 

A pioneer in this field, Mr Meister, who already shares a close relationship with Masons Travel, dedicated some time to provide an informative session on how to deal with the communication aspects involved in the event of an emergency or crisis situation. 

The training course and the relevant materials has provided the participants with the necessary tools with which to react in the event of a crisis situation, preparing their team on the challenges they would face and how to act promptly and efficiently in the event of an unexpected event. 

The recent trends continue to show the importance of Social Media in such cases, of which Masons Travel strives to be a leader in its field in Seychelles. 

“Even in the digital age, our staff are key in the delivery of our services. We prioritize the constant development and education in their respective fields to further improve our high standards,” says Mr Eddie d’Offay, General Manager of Mason’s Travel. 

“By attending such a seminar, we are now ready as a team to face the challenges should the need arise,” says Mason’s Travel’s Group Branding and Communications Manager, Nicole St. Ange. “The interactive method of this conference was insightful as it allowed us the opportunity to set tasks as a team and work together to realise them.”

“Within this industry where there is constant change, we need to be competitive in order to deliver,” she added. 

On completion of the training seminar, all participants received an ‘Introduction to Crisis Communications’ certificate.

Start planning your dream holiday today, with Mason's Travel (Seychelles) 

PO Box 459
Victoria, Mahe
Telephone (+248) 428 88 88
Fax (+248) 422 52 73 / 432 41 73

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