Tuesday, 24 July 2018

Hotel Updates: CaranaBeach Hotel

CaranaBeach Cements Standing on TripAdvisor Rankings 

Seychelles’ CaranaBeach Hotel in North Mahé has earned another TripAdvisor Certificate of Excellence, as it continues its upward trend through the travel website’s rankings.

As the world’s biggest travel review site, TripAdvisor uses its Certificate of Excellence to recognise hotels and service providers that consistently generate outstanding reviews from past guests. In order to earn the certificate, a property must earn a minimum average rating of 4.5, with a minimum number of reviews.

"The award recognises the hotel’s strategic drive to continuously improve the guest experience at the outset of the hotel’s opened in 2016," CaranaBeach PR, Branding and Communication Manager Nicole St Ange said.

“CaranaBeach is proud to have won Certificates of Excellence from TripAdvisor every year since the hotel’s inception,” St Ange said. “It’s truly a tribute to our team, who have embraced every opportunity to make the property stand out.”

After establishing itself in 2016 as a unique boutique concept offering a high-standard alternative to international chains, CaranaBeach has embarked on singularly focused improvement programmes every year.

“Last year our service focus saw the hiring of a training manager and a comprehensive programme to define our standards in an authentic local context,” St Ange said. “We climbed from #15 to #9 in the TripAdvisor rankings for Seychelles as a result.”

This year, CaranaBeach has made sustainability its priority, with several programmes already having been implemented, including the adoption of biodegradable cleaning products, and a “Refuse the Straw” campaign to cut down on plastic waste that received national media attention. Many other hotels and restaurants followed suit ever since.

The hotel is now in the application process for the Seychelles Sustainable Tourism Label, granted to hotels that meet a strict set of criteria on waste reduction, energy and water consumption along with several other sustainability benchmarks.

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