Meet the Team - Heather
Can there be a better insider to Mason’s Travel than
someone who’s been with the company for 30 years? We didn’t think so either!
This week we’d like you to meet Heather, our front office team member, although
you may already know her, if you’ve ever visited our office on Mahe. Heather
knows the company inside out and claims that she could write a book about it.
How the journey
started
When Heather first joined Mason’s Travel 30 years ago, she
started as a desk hostess. Her role was to meet and greet our guests upon their
arrivals and departures at contracted hotels and sell excursions. After 3
years, she moved to Mason’s Travel meet and greet position at the airport where
she stayed for 16 years.
Her journey with Mason’s Travel then continued when she
moved to a front office position after getting ill for a few years. If you
booked an excursion with us over the past 10 years, chances are you’ve met
Heather!
Perks of working with
Mason’s Travel
When we asked Heather what she likes about her job, she said
that she loves customer service and working in a team the most. She shared that
Mason’s Travel is like a family to her and there’s no other company that she
would rather work for in Seychelles.
“The highlight of my
job is to see a happy customer. It’s nice when guests come back to Seychelles
after many years and get excited and surprised to see me still working at
Mason’s Travel”, said Heather. She told us that she had a lot of customers
coming back to Seychelles after 15-20 years and recognizing her or even asking
to see her.
Heather was also one of the “super sellers” for Air
Seychelles this year and won a ticket to Abu Dhabi for her excellent
performance.
What to visit in
Seychelles
As an expert on places to visit and things to see, when
asked what to do in Seychelles, Heather highlighted some of her favourite and
most popular activities on the islands.
“My favourite beach
is Anse Royale on Mahe and I would definitely recommend visiting La Digue and
Praslin for its beautiful nature and stunning beaches”, Heather answered. She
also recommended to do Island Hopping to Cousin, Curieuse and St. Pierre
Islands and Mason’s Travel best selling excursion – Reef Safari.
