Friday, 8 March 2019

Mason's Travel News


Meet the Team - Heather


Can there be a better insider to Mason’s Travel than someone who’s been with the company for 30 years? We didn’t think so either! This week we’d like you to meet Heather, our front office team member, although you may already know her, if you’ve ever visited our office on Mahe. Heather knows the company inside out and claims that she could write a book about it.


How the journey started

When Heather first joined Mason’s Travel 30 years ago, she started as a desk hostess. Her role was to meet and greet our guests upon their arrivals and departures at contracted hotels and sell excursions. After 3 years, she moved to Mason’s Travel meet and greet position at the airport where she stayed for 16 years.

Her journey with Mason’s Travel then continued when she moved to a front office position after getting ill for a few years. If you booked an excursion with us over the past 10 years, chances are you’ve met Heather!

Perks of working with Mason’s Travel

When we asked Heather what she likes about her job, she said that she loves customer service and working in a team the most. She shared that Mason’s Travel is like a family to her and there’s no other company that she would rather work for in Seychelles.

 “The highlight of my job is to see a happy customer. It’s nice when guests come back to Seychelles after many years and get excited and surprised to see me still working at Mason’s Travel”, said Heather. She told us that she had a lot of customers coming back to Seychelles after 15-20 years and recognizing her or even asking to see her.

Heather was also one of the “super sellers” for Air Seychelles this year and won a ticket to Abu Dhabi for her excellent performance.

What to visit in Seychelles

As an expert on places to visit and things to see, when asked what to do in Seychelles, Heather highlighted some of her favourite and most popular activities on the islands.

 “My favourite beach is Anse Royale on Mahe and I would definitely recommend visiting La Digue and Praslin for its beautiful nature and stunning beaches”, Heather answered. She also recommended to do Island Hopping to Cousin, Curieuse and St. Pierre Islands and Mason’s Travel best selling excursion – Reef Safari.